Frequently Asked Questions
Everything you need to know about shopping with Simplist.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How can I track my order status?
Once your order is shipped, you can track its progress through the 'Order History' section of your account or by clicking the link in your shipping confirmation email.
Are my personal and payment details secure?
Absolutely. We use industry-standard SSL encryption and partner with trusted payment processors to ensure your data remains 100% private and protected.